{"id":281,"date":"2026-06-25T10:42:53","date_gmt":"2026-06-25T08:42:53","guid":{"rendered":"https:\/\/erpio.one\/?page_id=281"},"modified":"2026-08-25T15:59:34","modified_gmt":"2026-08-25T13:59:34","slug":"service-and-field-technicians","status":"publish","type":"page","link":"https:\/\/erpio.one\/en\/servis-a-terenni-technici\/","title":{"rendered":"Service and Field Technicians"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Digitize the service process from the moment a request is received to the signed report<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Today, service organizations need more than just a technician schedule. They need to keep track of service calls, equipment, replacement parts, documentation, and communication with customers.<\/p>","protected":false},"excerpt":{"rendered":"<p>Digitalizujte servis od prijatia po\u017eiadavky a\u017e po podp\u00edsan\u00fd protokol. Servisn\u00e9 organiz\u00e1cie dnes potrebuj\u00fa viac ne\u017e...<\/p>","protected":false},"author":1,"featured_media":268,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-281","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":{"nadpis_sekcie_1":"Naj\u010dastej\u0161ie probl\u00e9my pri servise","usp_sekcie_1":[{"ikona_usp_sekcie_1":147,"nazov_usp_sekcie_1":"Papierov\u00e9 servisn\u00e9 listy a reporty","popis_usp_sekcie_1":"\u00dadaje sa zapisuj\u00fa ru\u010dne, str\u00e1caj\u00fa sa alebo sa do syst\u00e9mu dost\u00e1vaj\u00fa s oneskoren\u00edm."},{"ikona_usp_sekcie_1":147,"nazov_usp_sekcie_1":"Nedostatok inform\u00e1ci\u00ed v ter\u00e9ne","popis_usp_sekcie_1":"Technici nemaj\u00fa pr\u00edstup k hist\u00f3rii zariaden\u00ed, dokument\u00e1cii alebo predch\u00e1dzaj\u00facim z\u00e1sahom."},{"ikona_usp_sekcie_1":147,"nazov_usp_sekcie_1":"Neefekt\u00edvne pl\u00e1novanie servisov","popis_usp_sekcie_1":"Dispe\u010ding nem\u00e1 aktu\u00e1lny preh\u013ead o dostupnosti a vy\u0165a\u017een\u00ed pracovn\u00edkov."},{"ikona_usp_sekcie_1":147,"nazov_usp_sekcie_1":"Ch\u00fdbaj\u00faca evidencia pr\u00e1ce a materi\u00e1lu","popis_usp_sekcie_1":"Je n\u00e1ro\u010dn\u00e9 sledova\u0165 n\u00e1klady, odpracovan\u00fd \u010das a pou\u017eit\u00e9 komponenty."}],"nadpis_sekcie_2":"Ako ERPIO pom\u00e1ha firm\u00e1m pracova\u0165 efekt\u00edvnej\u0161ie","popis_sekcie_2":"ERPIO vytv\u00e1ra jednotn\u00e9 prostredie pre dispe\u010ding, technikov aj mana\u017ement. Ka\u017ed\u00e9 rie\u0161enie navrhujeme pod\u013ea re\u00e1lnych procesov z\u00e1kazn\u00edka, aby podporovalo sp\u00f4sob pr\u00e1ce va\u0161ej servisnej organiz\u00e1cie, nie naopak. V\u0161etky inform\u00e1cie s\u00fa dostupn\u00e9 online, v mobile aj na po\u010d\u00edta\u010di. Od prijatia servisnej po\u017eiadavky a\u017e po odovzdanie servisn\u00e9ho protokolu z\u00e1kazn\u00edkovi.\r\n\r\nMenej papiera, r\u00fdchlej\u0161ia reakcia a z\u00e1kazn\u00edci, ktor\u00ed vedia, \u017ee m\u00e1te v\u0161etko pod kontrolou.","obrazok_sekcie_2":268,"zoznam_sekcie_2":[{"riadok_zoznamu_sekcie_2":"Pl\u00e1novanie servisn\u00fdch z\u00e1sahov"},{"riadok_zoznamu_sekcie_2":"Mobiln\u00e1 aplik\u00e1cia pre technikov"},{"riadok_zoznamu_sekcie_2":"Evidencia zariaden\u00ed a ich hist\u00f3rie"},{"riadok_zoznamu_sekcie_2":"Spr\u00e1va incidentov a SLA"},{"riadok_zoznamu_sekcie_2":"Elektronick\u00e9 servisn\u00e9 protokoly"},{"riadok_zoznamu_sekcie_2":"Digit\u00e1lne podpisy z\u00e1kazn\u00edkov"},{"riadok_zoznamu_sekcie_2":"Evidencia pr\u00e1ce a materi\u00e1lu"},{"riadok_zoznamu_sekcie_2":"Rev\u00edzie a kalibr\u00e1cie"},{"riadok_zoznamu_sekcie_2":"QR identifik\u00e1cia zariaden\u00ed"},{"riadok_zoznamu_sekcie_2":"Automatick\u00e9 notifik\u00e1cie"}],"nadpis_sekcie_3":"","popis_sekcie_3":"","tabs_sekcie_3":null,"nadpis_sekcie_4":"","popis_sekcie_4":"","obrazok_sekcie_4":"","zoznam_sekcie_4":null,"faq_repeater":null,"vybrane_realizacie":[400,401]},"_links":{"self":[{"href":"https:\/\/erpio.one\/en\/wp-json\/wp\/v2\/pages\/281","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/erpio.one\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/erpio.one\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/erpio.one\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/erpio.one\/en\/wp-json\/wp\/v2\/comments?post=281"}],"version-history":[{"count":6,"href":"https:\/\/erpio.one\/en\/wp-json\/wp\/v2\/pages\/281\/revisions"}],"predecessor-version":[{"id":419,"href":"https:\/\/erpio.one\/en\/wp-json\/wp\/v2\/pages\/281\/revisions\/419"}],"acf:post":[{"embeddable":true,"href":"https:\/\/erpio.one\/en\/wp-json\/wp\/v2\/realizacia\/401"},{"embeddable":true,"href":"https:\/\/erpio.one\/en\/wp-json\/wp\/v2\/realizacia\/400"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/erpio.one\/en\/wp-json\/wp\/v2\/media\/268"}],"wp:attachment":[{"href":"https:\/\/erpio.one\/en\/wp-json\/wp\/v2\/media?parent=281"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}